Answers to your frequently asked questions
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How do I schedule a viewing?
Call our office to schedule a viewing. All showings require 24 hours notice if the property is occupied. We offer showings from 10:30Am - 4:30PM Monday through Friday, and 10AM - 2 PM on Saturdays during February - May-ish. -
Who needs a cosigner?
Any applicant under 30 years of age not possessing a 675 credit score or higher may use a qualified sponsor who has a 675 or higher on their credit score. Sponsors must be related to the applicant in consanguinity, and above them in the family-tree. The sponsor must apply in the same manner as the Applicant, but should note they are the “Sponsor” in the additional comment section. -
You have a property I want to rent. How do I apply?
We want to make sure that you’ve viewed the property before making an application. In-person viewings are always preferred, but we can accommodate “Facetime” viewings as well. Once you’ve viewed the property and are ready to apply, just go to our “Apply Now” section of the website to start the application process.Please read over the details of the application process before making your application. This can be found here by clicking on the “Apply Now” link. >
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Can I move-in early or change the lease dates?
No, lease start dates are non-negotiable. -
When is rent due?
Rent is due on the 1st of every month. Rent is late after the 3rd of every month. Refer to your lease for details about late fees. -
Do you offer short term leases?
No. Under rare circumstances a short-term rental may be available and would be noted in the advertisement for the property. -
Why do most leases run from early August to Late July?
Most of our leases revolve around the academic calendar and the University of Georgia, whether you are related to the University or not. There is the most demand for housing in early August. -
Can I reserve a unit before I apply?
No. A complete and approved application from all parties to the lease will reserve the for 7 days while you have time to sign the lease and provide us with a security deposit. If we have not received the security deposit and fully executed the lease after 7 days, the unit will no longer be reserved for you. -
Do I pay first month’s rent and last month’s rent with my security deposit?
No. At the time you sign the lease we will collect the security deposit. Upon move-in, we will collect the first month’s rent.Who all needs to apply?
We need applications from everyone that will be living at the property who is over 18. Any applicant under 30 years of age not possessing a 675 credit score or higher may use a qualified sponsor who has a 675 or higher on their credit score. Sponsors must be related to the applicant in consanguinity. The sponsor must apply in the same manner as the Applicant, but should note they are the “Sponsor” in the additional comment section.Is the deposit refundable?
Yes. Our goal is to get the property back in the same condition in which we gave it to you. We make deductions against the security deposit based on the move-out condition, natural wear and tear, and the amount of time you’ve occupied the property. To determine any tenant related damage, we use inspections with photos and notes for the move-in and move-out inspection. Even if you’ve lived somewhere for years, leaving the property clean when you move-out is 100% controllable. We are always happy to discuss any security deposit deductions with you after move-out.Can I get out of a lease early?
Generally, if a resident wants to terminate the lease early, lease terms allow for a lease assignment for a fee of 1 month’s rent or $1000, whichever amount is greater. You would still be responsible for the lease and rent until a new tenant is found. Please refer to your specific lease in regards to early termination of a lease agreement. If you need help please call the office. Above all, communicate about any issues so that we can all work together to find a solution that works for everyone.How do I pay rent?
Rent can be paid online using your tenant portal or in person. If you pay rent online via your resident portal, you may use routing/checking number, credit card, or debit card. Using your routing and checking account information is free. If you use a debit or credit card, a transaction fee or percentage is added. You may also drop off a check or money order at our office. We have a drop off slot to the left of the front door for after hours payments. During office hours, feel free to come in and drop off rent directly to us.Can I have a pet?
Each property has a unique pet policy, with many not allowing pets. Please always disclose if you have a pet or if you are considering getting a pet. There are fines for any pets discovered living at a property.If the property allows pets, there is a $350 non-refundable pet fee per pet. If you are applying for a property, the ad should state the pet policy. If you already rent with us and want to know if your property allows pets, just reach out to us and we will let you know.
Above all, you must treat your pet(s) for fleas. If you move-out and there are fleas or fleas hatch over the coming weeks, there are fines and charges to remedy the issue. Having fleas at a property when a new tenant moves in will taint their experience working with us.